SpectraMax® Microplate Readers
The SpectraMax® line of user-friendly microplate readers provide great flexibility for labs conducting applications ranging from ELISAs to nucleic acid and protein quantitation, and include absorbance, fluorescence, luminescence and more
Not worth it
Biotechnology
I have unit, which I bought new. The plate reader is great, when it is not broken, which happens often. Costly maintenance and repairs makes the unit unviable for standard science labs. Other models and brands have similar capabilities with higher reliability and lower cost.
Review Date: 7 Jan 2026 | Molecular Devices®
Good Instrument but terrible after sales support
anti-body discovery, anti-body characterization
I am reviewing the SpectraMax ABS Plus. After 2-3 years of use, unit gave an out of spec result during its calibration verification procedure. When I tried to service the unit myself, it started giving a 401 filter wheel error indicating the instrument's optical alignment needs to be corrected. We have another Mol Dev instrument that is ~15-20 years old - The SpectraMax M2. It still works great. I can service the instrument myself without disrupting the optic bench. It still passes annual calibration certification with Mol Dev's ABS1 and FL validation plates. And if it doesn't, it just requires a bit of cleaning in the carriage and it will pass afterward. Molecular Devices would not provide any resources for servicing their equipment except offer to repair it (I'm still waiting on the quote which I know will be thousands of $). You have very little control over the instrument for servicing. For example, I could realign the optic bench of this unit if I knew how to manually control the lamp. They would not provide any resources/procedures for optically aligning the instrument and in fact stated 'Molecular Devices does not support customer servicing of instruments' in an email to me. I know a lot of companies have adopted these kinds of repair prevention tactics, but Mol Dev is definitely one of the worst offenders in this regard. They will not sell you spare parts either. For this reasons I recommend you skip on this company's products if you can. Or at least be aware that you will be unable to avoid a service contract or perform in-house repair with their instruments.
Review Date: 23 Mar 2024 | Molecular Devices®
Manufacturer's Response
Thank you for taking the time to share your feedback and your perspective as an in-house engineer for a biotech company. We greatly appreciate your positive comments about our SpectraMax ABS Plus microplate reader and sincerely apologize for the inconvenience you’ve experienced regarding our after-sales support. Unfortunately, we do not offer self-service support. At Molecular Devices, we—as is standard for most companies within and outside of our industry, as you aptly note in your review—have a policy where only in-house, factory-trained tech support and service engineers provide comprehensive repair or maintenance. This approach enables us to honor any warranty, maintain stringent quality control, and ensure optimal performance of our customers’ instruments. We do offer troubleshooting guides which you can access direct via our SpectraNet customer portal or by contacting our technical support team. We also offer spare parts for our equipment. To order, please contact our technical support at www.moleculardevices.com/service-support. We understand from our in-house service engineer that you were able to adjust the instrument successfully, resulting in the system passing the ABS test. We are pleased to hear that the issue has been resolved.
The SpectraMax® line of user-friendly microplate readers provide great flexibility for labs conducting applications ranging from ELISAs to nucleic acid and protein quantitation, and include absorbance, fluorescence, luminescence and more.
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This video was filmed at SLAS2024.
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