NG5000A - Ultra High Purity Nitrogen Generator
The NG5000(A) delivers ultra high purity nitrogen at trace detection limits through Pressure Swing Adsorption technology at flows of up to 5 l/min for GC, DSC, DMA and other applications requiring ultra high purity nitrogen at up to 5l/min. The NG5000(A) comes with an internal compressor for laboratories without an external source of gas. To reach their ultra high purity nitrogen output these generators use Pressure Swing A…
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Not great
Chem Lab
The generator was great for the first 2 years. After that, we have seemed to have lost "Ultra High Purity" grade of nitrogen which will not sufficiently run our instruments. The technician was on site for 30 mins and claimed she could not check for purity. Keep in mind this generator was still under warranty at the time. Not only that, but the customer service has also been mediocre at best. We are in the process of purchasing an O2 analyser so that we can check the actual purity of the nitrogen so we can let Peak Scientific know their instrument is not performing as advertised.
Review Date: 21 Mar 2023 | PEAK Scientific Instruments
Manufacturer's Response
Thank you for taking the time to provide feedback regarding your Peak gas generator. I would like to apologise on behalf of Peak Scientific for not meeting your expectations in relation to your generator and our customer service. This certainly falls below the level of service we strive to deliver to our customers. Our customer experience team will be reaching out to you directly to discuss further.
The NG5000(A) delivers ultra high purity nitrogen at trace detection limits through Pressure Swing Adsorption technology at flows of up to 5 l/min for GC, DSC, DMA and other applications requiring ultra high purity nitrogen at up to 5l/min. The NG5000(A) comes with an internal compressor for laboratories without an external source of gas.
To reach their ultra high purity nitrogen output these generators use Pressure Swing Adsorption and Carbon Molecular Sieve. These separation technologies remove oxygen and other impurities in air, delivering hassle-free, ultra high purity nitrogen, on-demand for the lab.
