SelectScience InterviewsClinical Diagnostics

CLINICAL24: Overcoming staffing challenges with technology and peer collaboration

30 Sept 2024
CLINICAL24: Overcoming staffing challenges with technology and peer collaboration

Staffing shortages, budget constraints, and the need for technological upgrades present significant challenges in clinical laboratories. Finding qualified personnel is difficult, often requiring extensive on-the-job training. Innovations in lab technology, such as automated systems and multi-functional instruments, offer solutions by increasing efficiency and reducing maintenance. Susan Dawson, Laboratory Administrative and Operations Director, Swedish and Skokie Hospitals, emphasizes the importance of peer collaboration for overcoming these challenges, highlighting the value of sharing ideas and best practices across the global lab community. By learning from one another, labs can adapt more effectively and improve operations, regardless of location.

This interview was recorded for #CLINICAL24 2024

Susan Dawson has now retired from her role at Swedish and Skokie Hospitals and provides a laboratory consultancy service via Accomplish More Consultancy. Susan Dawson is a CLINICAL24 2025 ambassador and can be contacted at Amcssusan@gmail.com

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Clinical ChemistryBiochemistry (or clinical chemistry) involves the analysis of bodily fluids using chemical tests. Techniques used include HPLC, chromatography, spectroscopy, mass spectrometry, immunochemical, electrophoresis, turbidometric / spectrophotometric assay, MRI and ISE analysis. Tests are often carried out on plasma or serum but urine (urinalysis) and fecal specimens are also processed.Clinical MicrobiologyMicrobiology is the study of microorganisms including protists, prokaryotes, fungi, and, often, viruses. Microorganisms are a useful research tool as genetic vectors and, in immunology, for antibiotic susceptibility testing, cellular biology and genetics. Microorganisms commonly grow readily in incubators with microbial culture media; this can contain chromogenic supplements to differentiate between cell lines. Estimate your culture’s density of microorganisms with colony counters, or screen and select colonies for desirable clones with automated colony pickers. Additionally, equipment is available to monitor environments for the presence of microbes and identify with microbial identification instruments. Find the best microbiology products in our peer-reviewed product directory: compare products, check customer reviews and receive pricing direct from manufacturers.Clinical GeneticsMolecular Genetics covers the analysis of hereditary genetic disease and chromosomal abnormalities. Genetics can be analysed using DNA, RNA, and protein microarrays, PCR, RT PCR and DNA sequencing. Genetic equipment includes genetic workstations, thermal cyclers, cooling blocks and electrophoresis products. Diagnostic kits are used for DNA / RNA extraction and purification.HematologyIn Haematology / Hematology, complete blood cell counts (or full blood counts) are obtained using automated blood count analyzers to enumerate blood cell types.  Hematology also encompasses haemostasis and coagulation, thrombophilia and hemophilia, plasma viscosity and ESR analysis, hemoglobinopathies, cell morphology and haematinic measurement.Blood TransfusionBlood Transfusion involves giving donor blood to a recipient patient. Screening is essential to avoid transfusion reactions. Blood banks use immunohematological techniques to determine rh and ABO blood group, and screen for antibodies using specific antisera. Blood Banks use Direct Coombs Tests (DCT) and Indirect Coombs Tests (IAT) to detect hemolysis and Haemolytic Disease of the Newborn (HDN).CLINICAL24CLINICAL24 is a global conversation, hosted by SelectScience for the medical laboratory profession and all those that support it. The purpose of CLINICAL24 is to highlight current lab challenges, and to explore the technology solutions to overcome them.
How to overcome staffing challenges in the clinical lab